Privacy Policy

Laloo Cosmetics UK

Last updated: 17/12/2025

Who We Are

This website is operated by EV Nailhaus Limited, trading as Laloo Cosmetics UK.

Company details:

  • Company name: EV Nailhaus Limited

  • Company number: 16739330

  • Registered office: 2 Thorndene Avenue, London, N11 1ET

  • VAT number: GB 504 6155 16

  • Email: info@laloocosmeticsuk.com

  • Phone: 07462 058130

We are the data controller responsible for your personal data.

What Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and payment information

  • IP address and device information

  • Communications with us

We do not store full payment card details.

How We Collect Your Data

We collect personal data when you:

  • Place an order on our website

  • Create an account or checkout as a guest

  • Contact us by email

  • Subscribe to marketing communications

  • Browse our website (via cookies and analytics tools)

Why We Use Your Data (Legal Basis)

We process your personal data for the following purposes:

  • To process and fulfil orders

  • To deliver products

  • To manage payments and refunds

  • To communicate with you about your order

  • To comply with legal and tax obligations

  • To improve our website and services

Our legal bases for processing are:

  • Performance of a contract

  • Legal obligation

  • Legitimate business interests

  • Consent, where required

Who We Share Your Data With

We only share your data where necessary, including with:

  • Payment providers (PayPal, Klarna, card processors)

  • Delivery providers (Royal Mail)

  • E-commerce platform (Squarespace)

  • Professional advisers (accountants or legal advisers, where required by law)

All third parties are required to handle your data securely and in accordance with UK GDPR.

Klarna

If you choose Klarna as a payment method, your personal data may be shared with Klarna so they can assess your eligibility and provide payment options.

Klarna processes personal data in accordance with their own privacy policy.

Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse website traffic and usage

  • Improve user experience

Cookies may collect information such as IP address, browser type, pages visited and time spent on the site.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting or tax requirements

When data is no longer required, it is securely deleted or anonymised.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at info@laloocosmeticsuk.com.

Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

Access to personal data is limited to authorised personnel only.

Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by following the instructions in the email or contacting us directly.

We do not send marketing emails without consent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: info@laloocosmeticsuk.com
Phone: 07462 058130

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

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